Reviews

Customer satisfaction guaranteed - Our reviews

Over 30 years of experience

For over 30 years Nova Alarms Northwest Ltd in Manchester have been providing an excellent range of intruder alarm installations and repairs at extremely affordable prices.

Expect to receive individual attention and personalised services when you choose us for your security systems and intruder alarms in Manchester, Bolton, Wigan and the neighbouring areas. A 5 year warranty is offered on all new installations. With over 30 years experience, we strive towards achieving complete customer satisfaction.

Nova Alarms Northwest Ltd. - Reviews

Take a look at some of our reviews from our satisfied clients. To access more reviews please take a look on our yell.com listing by clicking on the link below:

Fixing Alarm

"Highly recommend this company, I would give them 10 stars if I could. David and his Grandson were fantastic given that they had to sort out the alarm my husband put in years ago.
Can't thank them enough."
- Arlene64

Strongly recommended

"Would have no hesitation in recommending. I needed a home alarm system fitted urgently, and Nova Alarms surveyed, quoted and fitted within 3 days at a reasonable price."
- Coyley

Excellent Service

"Rang this company as it is relatively local but never had any dealings with them before. Spoke to a member of staff who soon established that we had a keypad fault. I was given instructions over the phone to correct the problem and no cost was incurred. Will definitely use this firm if alarm has a more serious fault or even needs replacing."
- Leytherdave

Nova Alarms Reprogrammed My Alarm

"I cocked my alarm up after fitting a new control panel battery - I basically wiped all the programming from the system and had no idea how to sort it. I found a guy (different company) in Rochdale and made an appointment but couldn't really wait over a week for him to come so I searched the internet again and found Nova Alarms. After reading their reviews I decided to give them a ring. I rang them around 01:00pm and got a call back later that evening from a very polite, down to earth lady and the guys turned up next day around 02:00pm. What else can you ask for? The guys were down to earth, polite and friendly. They checked and reported on the system layout then got on with the reprogramming, well they got on with it the best they could because I wouldn't shut up talking to them ;-) Anyway, if you need ANY alarm fixing or you want one fitting then don't hesitate to call them, I'm glad I did, so much so I will be getting them to fit a new alarm to my parent's house ASAP. Nova, please don't change a thing with your business model, don't get greedy, just stick to the program and you will go from strength to strength!"
- Razzandy

Exceptional Service and Highly Professional

"This company epitomises what good customer service is and should be. All of the staff with whom I came into contact with, were friendly, efficient and delivered on their promise. A first class job, no mess, no wires, everything fully explained - no jargon!! I would highly recommend their services, without exception! Thank you Nova Alarms."
- Sonia Harding

Excellent

"Nova Alarms came round at short notice, fixed an issue we had and did a full check on the alarm and made sure it was working fine. Very knowledgeable, would recommend them to anyone."
- Sophec

High Quality Installation

"Nova installed my alarm last week and they did a great job. I paid the right price for a quality system with brilliant workmanship. The guys were extremely tidy and very helpful. Well worth investing in as I feel very secure now my new system has been installed."
- Amir D

Excellent!

"Excellent service - prompt, polite and knew his stuff! We had our current alarm system repaired, Nova Alarms came when they said they would and did a great job. We would highly recommend."
- J Cannon

Excellent Service

"Really impressed - they came out on a Friday evening to suit my own work hours, thoroughly tested the system before they completed the work. Very informative and helpful. Highly recommended."
- Julie

100% Satisfied

"Moved in to a new house last April with a faulty alarm system. Had a break in in December so decided it was time for a replacement. Contacted Nova for a quote and have now had a new system fitted. Great system, reasonable price and great service. Adam was really knowledgeable and really helpful. Thank you very much."
- Sarah

Fixed Alarm

"Had my alarm fixed on Saturday and I've got to say the guy was extremely professional. He even charged me less than I expected when he could have easily charged more without me having a clue! Even the lady on the phone was extremely nice and charming. They both explained they are a family-run business that relies on doing a good job to get future business. Well done guys."
- Happy customer

Professional, Competitive & Friendly - Highly Recommended

"Having been recommended by a neighbour following a burglary, we have just had a new Nova Alarms burglar alarm system fitted today. We cannot recommend this family run business highly enough. The initial quote and face-to-face contact was very professional and extremely friendly and pleasant. Following 2 other quotes, we decided to go with Nova both for the competitive price and the great first impression we got. The alarm installation went smoothly and with minimum fuss. No mess was left behind as this was cleared up as the job was done. Now that the alarm has been installed, we're really impressed. The system is really neat and discrete, with the added benefit of a visual deterrent of the external boxes fitted to front and rear of property. The system we went for is also connected to our phone line so that we receive a call any time our alarm activates- great for if we're out of the property. It's great to know that Nova are available 24/7 should any problems arise in the future or should we have any problems - this is particularly comforting to know. Without a doubt one of the best companies we have had the pleasure to do business with."
- Satisfied customer

Excellent Service & Value

"Our house alarm had been playing up for several weeks following a power outage. I noticed Nova Alarms' advert in a local directory and the "we can fix it" catch line. One quick phone call and a few days later Adam arrived punctually, reset, repaired and reprogrammed the system, which now works better than it has for many years. I am very impressed with the knowledge, helpful and friendly approach and have no hesitation in recommending Nova to anyone."
- J Symons
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